Privacy Policy
At Yesareem, your privacy matters. This policy outlines how we collect, use, and protect your personal information on our online learning platform.
1. Information We Collect
We collect your name, email address, contact details, course enrollments, progress data, and payment information. We also gather usage data like IP address, browser type, and device information to enhance your learning experience.
2. How We Use Your Information
We use your information to deliver course content, manage your account, track your progress, process payments, provide support, and improve our platform. We may also use it to send updates and promotional messages (only with your consent).
3. Data Security
We implement industry-standard security measures including encryption in transit and at rest. Access to personal data is limited to authorized personnel for legitimate operational purposes only.
4. Third-Party Services
We may use third-party tools such as video hosting platforms (e.g. Vimeo), analytics providers (e.g. Google Analytics), and payment gateways. These providers may have access to limited data required to perform their functions.
5. Data Retention & Deletion
We retain your data as long as your account is active or as needed to comply with legal obligations. You may request deletion or export of your data by contacting our support team.
6. Cookies & Analytics
We use essential cookies for login and session management, and analytics tools to track engagement and improve performance. You can manage cookie preferences in your browser settings.
7. Your Rights
You have the right to access, correct, delete, or export your personal data at any time. You may also opt out of marketing communications and withdraw consent where applicable.
8. Changes to This Policy
We may update this policy to reflect changes in our services or legal requirements. We will notify you of significant updates via email or through the platform.
Last updated: July 15, 2025